Strategy & planning
Roadmaps, audits, and vendor selection
From strategy to support — we've got your IT
Remote IT partner for small businesses
Consultation, websites, custom software, equipment procurement, and ongoing support, so you do not need an in-house IT team.
Based in the US · Metro Detroit, Michigan. Serving businesses across the US and internationally. EST business hours · English support.
Remote support · live now
Same-day response target
Google WorkspaceMicrosoft 365Websites & landing pagesCustom softwareIntegrations & APIsEquipment procurementRemote supportBackups & recoverySecurity basics
What we do
Consult · Build · Buy · Fix · Run
We help small businesses plan, build, and run their technology remotely, in plain English.
Consult & plan
IT audits, tech roadmaps, vendor selection, and security reviews for businesses unsure what to buy or fix.
Build
Websites, custom software, integrations, and dashboards for businesses that need a digital presence or better tools.
Buy & set up
Equipment procurement, Google Workspace or Microsoft 365 setup, and network guidance for new or growing teams.
Fix & support
Remote troubleshooting, backup setup, and ongoing help desk support when something breaks or needs attention. On-site visits can be arranged when needed at the client's expense.
Run
Managed support retainers, monitoring, updates, and vendor liaison for businesses that want IT handled ongoing.
Build & maintain Project-based · scoped before we start
Custom development
Custom software & integrations
When off-the-shelf tools do not fit, we scope and build software around how your business actually works.
Internal tools
Dashboards, admin panels, and workflow apps built for your team.
Integrations
Connect your CRM, accounting, inventory, and other systems via APIs.
Automation
Reduce manual data entry and repetitive tasks with tailored scripts and apps.
Ongoing care
Optional retainer for fixes, updates, and small enhancements after launch.
What we deliver
Technology that works for your business
From the first consultation to launch and beyond: real outcomes, not buzzwords.
See how we work
Real people. Remote delivery. Clear communication.
Most of our work happens over video and email. You always know who you are talking to and what happens next. Watch a quick look at how modern IT support fits into a small business workflow.
- Structured consultations with no jargon
- Screen-share troubleshooting when you need it
- Written scope before any project starts
Why Proftech
Your IT team, without the overhead
No hiring cycle. No enterprise contracts. Just a partner who picks up the phone and knows your setup.
Built for small business
Companies of 1–50 people: owners and office managers, not IT departments.
Remote-first, human support
Real people over email and video who explain things clearly and follow through.
One partner, full stack
Website, custom tools, procurement, and day-to-day fixes. Same team throughout.
Our founders
Meet the founders behind Proftech
A Metro Detroit consultancy co-founded by Evans and Olivia: senior technical delivery on the engineering side, and organized client care on scheduling, communication, and follow-through.
Evans Boampong Ofori
Co-Founder & CEO
Evans co-founded Proftech after 10+ years building APIs, cloud systems, and custom software for businesses from local operations to national platforms. Based in Metro Detroit, he works directly with owners on strategy, builds, and ongoing support, explaining options in plain English and staying involved through delivery. Clients get senior engineering experience without enterprise contracts or runaround.
Olivia Tehoda
Co-Founder, Client Experience & Operations
Olivia co-founded Proftech and leads client experience and operations: scheduling, onboarding, and clear communication from first contact through delivery. With a background in nursing, she brings the same care and attention to detail to how we work with clients. Technical work is led by our engineering team.
How we work
Simple from first call to finished project
- 1
Free consultation
We listen to your goals, tools, and pain points. No pressure.
- 2
Clear scope
You get a simple proposal with timeline, deliverables, and price.
- 3
We get to work
Remote delivery with updates along the way. Support does not stop at handoff.
FAQ
Common questions
Quick answers about who we work with, how remote support works, and how to get started.
Who is Proftech a good fit for?
Small businesses with about 1–50 employees: owners, office managers, and teams without in-house IT. We work with local services, professional firms, micro-retail, and growing operations that need a reliable remote IT partner.
Do you only work with businesses in Michigan?
We are based in Metro Detroit and many clients are in Michigan, but we work with businesses across the US and internationally. Consultations and support are delivered remotely over video, email, and scheduled screen-share sessions. For local clients, on-site visits can be arranged when needed at the client's expense.
What does remote IT support look like?
You reach us by email or scheduled video call. We troubleshoot PCs, Macs, email, Wi‑Fi, and business apps remotely, walk you through fixes, and coordinate hardware repairs when needed. Most work is remote-first, but if an on-site visit is needed we can arrange one at the client's expense.
How much do your services cost?
It depends on scope. Packages start with a conversation so we can match the right fit. Project work (websites, custom software) is quoted after a free consultation. Ongoing support is available as prepaid hour blocks or monthly retainers with clear terms.
What is the difference between your packages and individual services?
Packages bundle common starting points (getting online, website + care, support blocks) with defined deliverables. Individual services on our Services page cover the full range à la carte: consult, build, buy, fix, and run. Not sure which path fits? The consultation is free.
Ready to talk?
Book a free consultation and we will help you figure out the right next step, whether that is a website, a support plan, or a full IT roadmap.